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Legal

Data Rights

Use this page to understand the app-level privacy options available for member and account data.

Last updated: 16 May 2026

Download your app data

Signed-in users can download a self-service JSON export of their account, linked member profiles, memberships, bookings, attendance, payments, agreements, progress, and visible media records.

This export is a practical app copy. It may not include admin-only internal notes that require manual review before disclosure.

Download my data

Correct your data

If your name, email, date of birth, medical information, membership, payment status, or linked parent/guardian details are wrong, contact your academy admin and ask them to correct the record.

Delete or restrict data

You can ask your academy to delete or restrict personal data where the law allows it. Some records may need to be kept for accounting, safeguarding, insurance, legal, or dispute reasons.

Photo and video consent

Photo and video consent is optional where the app asks for it. You can withdraw future media consent from the relevant member agreement flow or by contacting your academy.

Making a formal request

For a full subject access request or a request that needs manual review, contact the academy that manages your member record. You can also review the privacy notice and cookie notice.